Shipping policy
Shipping Policy
Puerto Rico & United States
-
Estimated delivery: 3–5 business days after shipment.
-
Orders under $60: $5.95 shipping.
-
Orders of $60 or more: Free shipping.
Delivery times are estimates and may vary due to carrier delays or holidays.
Exchanges
All sales are final. Merchandise in good condition can be exchanged within 30 days, either by shipping or in person at Charls Men Store in San Juan.
For exchange instructions, email suxessclothing@gmail.com with your order number and preferred exchange method.
Delayed or Missing Packages
Suxess is not responsible for carrier delays or losses when an order has been shipped to the correct address. If your package is delayed or missing, contact us—we’ll help you check its status and locate it.
Warehouse Pickup
Pickup is available at:
1496 Ave. Franklin Delano Roosevelt, 2nd Floor
San Juan, Puerto Rico 00920
For shipping or pickup questions, email info@suxessclothing.com.